Background

I'm a technician with roots in military intelligence and telecom. I spent four years as an Operations Intelligence Analyst in the Air Force, then moved into telecom support and later field work with Spectrum.

That path gave me a solid read on how networks, devices, wiring, and customer-side problems fail in the real world. Most of the work I do well starts the same way: something is unstable, confusing, or patched together badly, and somebody needs a competent person to sort it out.

I'm based in Grand Junction, Colorado. Alongside field and support experience, I've kept studying networking and security so I can bring a little more depth than basic break-fix support when a job calls for it.